Microsoft Teams plus Voice

No longer does your telephony system and your Microsoft Teams platform need to sit separately. We can bring them together to help your organisation to work more effectively through direct routing.

Microsoft Teams plus Voice

No longer does your telephony system and your Microsoft Teams platform need to sit separately. We can bring them together to help your organisation to work more effectively through direct routing.

Improving your business communications and employee collaboration.

Gone are the days when you had a desk phone separate to your business communications systems. We have the capability to bring the two together to enable you to seamlessly collaborate with your colleagues and then receive and make outbound calls with customers, all in the same platform. There is no need for expensive and complicated infrastructure and you don’t need to have any technical expertise – we take care of that for you.

Microsoft Teams

Microsoft Teams allows your workforce to Chat, Collaborate, hold Meetings and Calling with ease and efficiency. It can be accessed remotely, allowing your workforce to work from anywhere but still feel part of the team.

It is more than just a messaging platform, it also has the capabilities for you to create Teams sites and to integrate with your SharePoint files to enhance your collaboration abilities. Share a document with your project team and get feedback quickly, without the need for an email chain.

With endless features and abilities, contact us today to understand your business and how Microsoft teams could work for you.

We can integrate Microsoft Teams can with your telephony system via two main methods. Microsoft Voice or Universe. Below we explain the difference between the two, if you are unsure of your needs contact us today and we can advise based on your bespoke requirements.

Microsoft Voice

The Voice solutions are provided by Microsoft and allows you to receive calls through a cloud-based VOIP & telephony solution which integrates with Office 365 and Microsoft Teams.

This allows you to manage your incoming calls as well as host meetings through the same platform. These calls can be made on all devices including desk phones and mobile app.

Business Voice allows up to 300 users whereas Enterprise Voice can handle more. Both require an Office 365 subscription.

Microsoft Voice

The Voice solutions are provided by Microsoft and allows you to receive calls through a cloud-based VOIP & telephony solution which integrates with Office 365 and Microsoft Teams.

This allows you to manage your incoming calls as well as host meetings through the same platform. These calls can be made on all devices including desk phones and mobile app.

Business Voice allows up to 300 users whereas Enterprise Voice can handle more. Both require an Office 365 subscription.

Universe

The Universe solution provides a more sophisticated system and can deal with more complex challenges your business may have.

Got another call centre you need to transfer calls to? Not a problem! Need it to be available globally? We can help. Working remotely and don’t have headsets? We can deploy remotely and supply you with hardware to get you set up asap.

This integration is approved by Microsoft and has the Enterprise-grade call encryption built into the system but doesn’t require the Office 365 subscription.

Universe

The Universe solution provides a more sophisticated system and can deal with more complex challenges your business may have.

Got another call centre you need to transfer calls to? Not a problem! Need it to be available globally? We can help. Working remotely and don’t have headsets? We can deploy remotely and supply you with hardware to get you set up asap.

This integration is approved by Microsoft and has the Enterprise-grade call encryption built into the system but doesn’t require the Office 365 subscription.

Whichever voice solution suits your business requirements, together Microsoft Teams and Voice combine to make a powerful direct routing combination allowing your employees to manage calls easily and collaborate with each other all in the same platform. There is no expensive infrastructure required and your employees do not need to be technically advanced, we will provide training so everyone feels empowered to take advantage of the platform.
Whichever voice solution suits your business requirements, together Microsoft Teams and Voice combine to make a powerful direct routing combination allowing your employees to manage calls easily and collaborate with each other all in the same platform. There is no expensive infrastructure required and your employees do not need to be technically advanced, we will provide training so everyone feels empowered to take advantage of the platform.

Want to know more?

To learn more about how we can support your business or discuss any specific requirements, get in touch today.

Contact us

Want to know more?

To learn more about how we can support your business or discuss any specific requirements, get in touch today.

Contact us

Want to know more?

To learn more about how we can support your business or discuss any specific requirements, get in touch today.

Contact us